Chaners2000 - Manufacturers Direct - eBay Store

Paypal Resolution Center Messages:

Subject: Resolution of Your Case: #PP-221-717-018
From: service@paypal.com
Date: 12/8/2006 11:24 AM
To: fdo@ XXXXsol

Dear CompuSol,

We have concluded our investigation into your case and have decided in your favor.

We were able to recover 34.50 GBP and this amount has been credited to you. Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to recover the balance from the seller.

If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the seller's account, which may include limitation of the seller's account privileges.

-----------------------------------
Transaction Details
-----------------------------------

Transaction Date: Oct 27, 2006
Transaction Amount: -34.50 GBP
Your Transaction ID: 4TY49073Y6841153S
Seller's Transaction ID: 2NL967903P2132706
Case Number: PP-221-717-018
Seller's Name: Memstore
Seller's Email: chaners1@postmaster.co.uk

From PayPal: PayPal on 11/28/2006 08:22 PST
Buyer escalated this dispute to a Claim.

From buyer: CompuSol on 11/28/2006 08:22 PST
see the complete email and message exchange with chaners2000/memstore at "http://www.freeshopping.com/ebaypage.html". I will only accept a full refund plus all shipping charges, including return shipping charges as indicated. We can't be held responsible for the wrong item "a gift' shipped. Friedhelm Dohmann

From Seller: Memstore on 11/27/2006 20:52 PST
Information obtained from www.usps.com as followed: Label/Receipt Number: RA01 5633 772H K Status: Delivered Your item was delivered at 12:39 PM on November 17, 2006 in BEAUFORT, SC 29906. Please cancel the dispute asap.

From Buyer: CompuSol on 11/20/2006 01:14 PST
After a "BuyItNow" payment of October 27and three direct email exchanges we are still waiting for eBay Item number: 7624881691 as advertised with the 3.5" LCD screen plus power supply.

Message from Friedhelm Dohmann to chaners2000 on 11/28/2006 11:24 PM EST

As of now we gave you enough time "to have a word" with your factory.

As explained in our prior mail (see eBay Auctions at "http://www.freeshopping.com"), we will not accept any refund!

We are waiting for the "Buy it Now" item 7624881691 ordered and paid for on October 27, 2006. This chaners2000 "Buy it Now" item is still advertised and listed on page 10 of 10 as of 11/28/2006 with "28d 02h 34m" remaining. The "gift" you send (see photos and the email exchange at "http://www.freeshopping.com.ebaypage.html") is significantly different and we will not close the "Significantly Not as Described dispute" Paypal Case #PP-221-717-018.

Regards,
--
Friedhelm Dohmann
CompuSol
Creative Services
656 Broad River Blvd
Beaufort, SC 29906
Ofc. 843.522.2000
Cell 843.525.9225
Message from chaners2000 on 11/20/2006 10:07 PM

Hello,
Thank you for your email.

OK, no problem.

The cost to return the item is about USD 7.

Alternatively, I can give you a discount instead of returning back to me. I can give you USD 8 discount instead of returning back to me.

If you have any question, please do not hesitate to contact me.

Best regards,
Chaners2000
Email Address: zimsal@netvigator.com , ebay@chaners2000.com

Website: www.chaners2000.com
PAYPAL Account: chaners1@postmaster.co.uk
eBay message of 11/20/2006 9:43 PM

Item: LCD 3" Monitor for Xbox, CCTV,Playstation,TV, DVD, NEW! (7624881691)
This message was sent while the listing was active. 
chaners2000 is the seller.

I have sent you an email for return details. Have you got it ? If not please confirm your email address to me.

If you have any question, pelase do not hesitate to contact me.
Message from chaners2000 on 11/20/2006 9:42 PM

Hello,

Thank you for your email.

I have sent you the return details in the previous email, have you got it ??

If you have any question, please do not hesitate to contact me.

Best regards,

Chaners2000

Email Address: zimsal@netvigator.com , ebay@chaners2000.com

Website: www.chaners2000.com

PAYPAL Account: chaners1@postmaster.co.uk

Your message

To: chaners1@postmaster.co.uk
Cc: chaners2000; zimsal@netvigator.com
Subject: Re: eBay Item number: 7624881691
Sent: 11/20/2006 3:38 PM

was read on 11/20/2006 6:06 PM.
To: chaners2000
From: Friedhelm Dohmann
Date: 11/21/2006 2:18 PM

You send us the wrong item as a gift. This is not the fault of CompuSol and we are not willing to spend more money on shipping and handling for the return! You have to cover the return shipping costs of Air Mail to Hong Kong. We will charge you the same as you have charged us. Before we return this item, your gift, make sure you have the ordered item 7624881691 available and transfer £13.50 GBP to our Paypal account under the above address or just click here. Buy Now

Regards,
--
Signature Friedhelm Dohmann
CompuSol
Creative Services
656 Broad River Blvd
Beaufort, SC 29906
Ofc. 843.522.2000
Cell 843.525.9225
-------------------------
Partner for free with 500 of the Internet's top online merchants!



chaners2000 wrote on 11/20/2006 at 1:08 PM:
Signature

I will have a word with the factory, Please return the item then I will give you a refund.

CASE: Not 3” LCD Monitor

fdo@compusol.org

Action: return -> check -> refund

Hello,

Thank you for your email.

Hope you will understanding that all the items has been checked and make sure they are working probably before I shipped them out.

Don't worry about this, you just need to return back to me, then I will have the device to check what cause your problem. Just follow the instruction below to return your item.

Please can you return the item back to the following address via NORMAL AIR MAIL:

Z Chan

76 Wang Toi Shan,

Ho Lik Pui,

Pat Heung,

Yuen Long,

Hong Kong

^.^ *********************************************************** ^.^

Please print this email out with your FULL NAME, FULL ADDRESS, FULL ITEM NAME AND NO, and send together with the parcel, otherwise, I cannot follow up your case.

^.^ *********************************************************** ^.^

If you have any question, please do not hesitate to contact me.

Best regards,

Chaners2000


To: chaners2000 <ebay@chaners2000.com>

Re: eBay Item number: 7624881691

Email exchange between CompuSol and Chaners2000 as of 11/20/2006 (latest on top!):

To whom it may concern:

A "Significantly Not as Described dispute" Paypal Case #PP-221-717-018 for the payment sent to "chaners1@postmaster.co.uk" representing "Memstore" on Oct 27, 2006 (Transaction 4TY49073Y6841153S) was opened on 11/21/2006.

On Dec 10, 2006, this dispute will automatically close unless we escalate it to a PayPal claim. By escalating to a claim, we would be asking PayPal to review the case and decide the outcome.

This is our last note in this matter!

As you can check and see here, this is not a 3.5" LCD Screen!

3inchLCD

We would like to get eBay Item number: 7624881691 as displayed below, with a power supply which we ordered and paid for and not a 3" size low value gift with only two cable, which you describe as a toy (see pictures)! Please follow your description "Inside the Box" at
"http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&sspagename=STRK%3AMEWA%3AIT&viewitem=&item=7624881691&rd=1&rd=1"
eBay Item number: 7624881691 consists of a
(1) x 3.5" inches LCD Colour Monitor - ( Brilliant Colour and Sound )
(1) x Power Supply
(1) x Video Audio RCA Cable Exchange Cable
CompuSol can not be responsible for any gifts received we did not order or you send us mistakenly. If you would like to have your gift returned or exchanged, you are required to pay for return shipping and handling. To forward funds feel free to use our Paypal account under the above address or just click here. Buy Now

We will inform eBay and Paypal about your selling and advertising practices and have your email response placed at "http://www.freeshopping.com/ebaypage.html".

Best regards,
--

Signature Friedhelm Dohmann
CompuSol
Creative Services
656 Broad River Blvd
Beaufort, SC 29906
Ofc. 843.522.2000
Cell 843.525.9225

Custom Declaration

Gift Slip

chaners2000 wrote:
Signature

Hello,

Thank you for your email.

Yes, it is the new version 3.5” LCD Monitor.

As you can check it is 3.5” size, the factory. The factory always update the case withou notice.

If you don’t want it, you can return for exchange.

If you have any question, please do not hesitate to contact me.

Best regards,

Chaners2000

Email Address: zimsal@netvigator.com , ebay@chaners2000.com

Website: www.chaners2000.com

PAYPAL Account: chaners1@postmaster.co.uk

From: Friedhelm Dohmann [mailto:fdo@compusol.org]
Sent: Saturday, November 18, 2006 3:49 PM
To: chaners2000
Subject: Spam Alert: Re: eBay Item number: 7624881691
Importance: High

This is all we received, it doesn't compare to what was advertised and displayed!

All Received

chaners2000 wrote:

Hello,

Thank you for your email.

Please can you take a photo of what you have received, so that I can sort it out for you.

Sorry for any inconvenience that I have caused.

If you have any question, please do not hesitate to contact me.

Best regards,

Chaners2000

Email Address: zimsal@netvigator.com , ebay@chaners2000.com

Website: www.chaners2000.com

PAYPAL Account: chaners1@postmaster.co.uk

From: Friedhelm Dohmann [mailto:fdo@compusol.org]
Sent: Saturday, November 18, 2006 1:25 AM
To: zimsal@netvigator.com; ebay@chaners2000.com
Cc: fdohmann@allchurch.org
Subject: eBay Item number: 7624881691
Importance: High

Dear Sir's,

First of all this item is not a gift or a commercial sample!

We purchased eBay Item number: 7624881691 for GBP 34.50 or $66.82 on October 27, 2006. We received and signed today, November 17, 2006 an Air Mail package with the HongKong tracking number "RA 015633772 HK". The package contains the wrong item, missing items or an item we didn't order (see "Inside the Box" below!). Please rectify the situation and ship us the on eBay advertised item with the LCD screen of 3.5" diagonal and the missing power supply. As an "BuyItNow" eBay Power Seller you are required to sell the items as displayed and advertised (see below!).

We are a value added reseller (VAR) of computer products and ordered this sample item in the hope of testing and future product integration. To prevent further legal steps from our side, please respond as soon as possible with the proper replacement, a 3.5" LCD screen plus the Power Supply as advertised.

The Item advertised and payed for:

ch_3_5lcd

Features:

Small size 3.5 " LCD Monitor (PAL / NTSC), light weight, low power consumption.

Plug and play can be use for any Audio and Video Device. i.e. CCTV Camera, Playstation, DVD, VCR, VCD ..etc.

You can install any where in the car, house, office, Store ... etc.

Inside the Box:

(1) x 3.5" inches LCD Colour Monitor - ( Brilliant Colour and Sound )

(1) x Power Supply

(1) x Video Audio RCA Cable Exchange Cable

Specifications:

Screen Size

3.5 " Inches

Ratio

4.3 TFT screen

Resolution

116,160 pixels

Color Configuration

RGB Strip

Video System

PAL / NTSC Auto Convension

Input Type

1 Video inputs plus 1 Audio Input

Audio Output

Speaker Built-in & Earphone Jack

Video Input Signal

1.0V p-p, Composite Video

Power Input

DC 12V

Power Consumption

4.5W

--

The wrong Item with a 3" LCD as shipped (compare to above!):

3inchLCD

The following company was terminated by eBay after FreeShopping published the data below:

Fringe Sales - Fringe Consulting - eBay Store

Sat, 20 Oct 2001

As of today, Saturday October 20th, the battery pack never arrived.
The camera was received on day 47 only after producing extreme pressure
from our side. "Fringe Sales" decided to hide their public feedback.
Here some fraudulent FEEDBACK discovered on September 17:

Feedback Fraud

Six responses in order following a negative feedback on September 17!

Auction  Start/End   Buyer            Date        Item#        Comment
----------------------------------------------------------------------------
Sep 09 2001 Sep 16   celestre(6)      Sep 17      1273820877   HTTP Error 400
A little late but well worth the low price - thanks again! I really needed it!!
Jul 22 2001 Jul 29   celestre(6)      Sep 17      1257864727   HTTP Error 403
Jul 31 2001 Aug 03   wildboys(1)      Sep 17      1260531326
Jun 26 2001 Jul 01   wildboys(1)      Sep 17      1250293706
Jul 08 2001 Jul 15   leeliveson(2)    Sep 17      1253832432
Jun 26 2001 Jul 03   leeliveson(2)    Sep 17      1250293356
Very pleasant, quick shipment!
My comment to 1250293356: Quick shipment from Jul 03 to Sep 17 ???
My comment to 1273820877: Late? Late on Sep 17, the auction ended Sep 16 !?